Blackdoor creates and develops vacation club models for hotels, resorts, and tourism developments seeking to diversify revenue streams, make better use of their customer base, and strengthen their relationship with guests.
The service may encompass the comprehensive definition of the product and business model: value proposition, member profile, membership and benefit structure, experience design, sales strategy, operating processes, member services, and integration of the club with the hotel or tourism development.
We also evaluate existing vacation clubs to update their proposition, improve the member experience, and strengthen commercial and operational performance. The model may be prepared for management by the owner or extended through its launch and operation by a specialized team assembled for the project.
Each initiative is developed with a tailored multidisciplinary team and a network of partners specializing in vacation club sales, technology, and operations.